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our advantage

Top 10 Reasons to Shop at

1. Free 2-Day Shipping On Every Order $49+
Shipping is always free when you spend $49 or more. And we ship fast – overnight in 70% of the country and within 2 days almost everywhere else. Plus, we now have Saturday delivery to most of the country. Any order under $49 ships for a flat rate of $5.99. Fast, free shipping excludes Alaska, Hawaii, U.S. Territories, APO/FPO, and international addresses.

2. No Extra Shipping Charges on Food and Litter
There's no extra shipping charge for oversized or heavy items like dog food or cat litter. Every product we sell qualifies for free shipping.

3. Great Prices
Our goal is to deliver both convenience and value to our customers, so we work hard to make sure our prices are as competitive as possible.

4. Huge Selection
With over 20,000 products across hundreds of trusted brands, we have everything you need to take good care of your loyal friend. Plus we're always adding new brands and products, so you'll never have to go anywhere else.

5. 365-Day Return Policy, with Free Return Shipping
If you and your pet are not 100% happy with your order, send it back on us. We'll pay for the return shipping.

6. Award-winning Customer Service
Our award-winning, in-house, hand-picked customer care reps actually like getting calls! We are committed to giving you the best service and encourage you to contact us with any questions or concerns:

1-866-SHOP-WAG (1-866-746-7924)
24 hours a day, 7 days a week, 365 days a year

7. Refer-a-Friend Program
Earn a $5 credit or have us make a $5 donation to charity for every friend you refer to Plus, your friends get 20% off their first order (max. discount $20; some restrictions apply). Learn more.

8. Shared Shopping Cart with our Family of Sites
Reach free shipping even faster when you shop across our family of sites. With one shared cart, every product from every site counts toward free shipping!

9. Coupons Accepted
On top of the instant savings e-coupons on our site, we're the only online retailer we know of that accepts manufacturers' coupons for every product we sell. Just send them in and they'll be automatically applied to eligible purchases. Learn more.

10. No More Trips to the Store!
With, there are no trips to the store, no circling the aisles, no lugging heavy bags home, and of course, no waiting in line.